Premier train over 800 First Line Managers in the CMI Level 3 Certificate.

The DWP has almost 100,000 employees across all of its business units and agencies including several thousand “First Line Managers”.

The Department recognised that the role of the First Line Manager was crucial in delivering the scale of change needed to drive the business forward. Robust Performance Management, Staff Engagement and Customer Focus were identified as the key areas to address.

Premier Partnership have created an accredited programme that carefully balances knowledge input and skills practice. Together with The DWP we matched the most relevant learning outcomes within the Chartered Management Institutes (CMI) Level 3 Certificate standards to their learning needs.

The programme is a mixture of pre-course learning, individual research, highly participative workshops and assignments that consolidate the learning and include an element of personal reflection. The four workshops include:

• The role of the People Manager
• The Principles of Leadership
• Performance Management
• Developing others for the challenge of change

To date we have more than 800 candidates enrolled in the programme with another 400 working towards the qualification.

Successful completion of the CMI level 3 Certificate is currently running at 99% and the External Verifier has commented particularly on the excellent quality of both the assignments and the assessments made.

Find out more about Premier Partnership's CMI Qualifications here