Oxfordshire County Council: Making savings through ESPO’s Managed Trai – Premier Partnership

Can't find what you're looking for? Give us a call on 01302 369700

Oxfordshire County Council: Making savings through ESPO’s Managed Training Services Framework

Written by Sarah Sutton

3 minutes

Introduction

In 2015, Oxfordshire County Council (OCC) undertook a fundamental review of their learning and development provision. As part of this review, they chose to use the ESPO Managed Training Services framework (383), with the aim of making savings on their learning and development budget, whilst ensuring employees still received learning and development appropriate to their role.

 

The Solution

Premier Partnership – a supplier on the framework – has worked with Oxfordshire since September 2015 to deliver a broad range of learning and development interventions that include:

  • A leadership programme for the top 70 managers within the Council
  • Level 3 ILM Award in Management programmes to managers across the Council
  • Training in a broad range of Social Care to staff in Adult and Children’s services
  • Specific training for OTs
  • Bespoke programmes on customer service for customer facing staff
  • Soft skills training, including training in HR processes and performance management
  • Training in Health & Safety and Wellbeing for front line staff and managers
  • A range of ICT courses tailored to meet the needs of staff

    As an integral part of Premier’s service provision, the Council are provided with regular management information on spend, which enables them to monitor costs and savings; evaluation data and observations and reports providers. Any concerns or complaints are investigated under Premier’s quality assurance process and reported back to Oxfordshire within agreed timescales.

     

    The Result

    In the period of September 2015 to March 2018, over 750 courses have been delivered to over 5,000 employees in Oxfordshire. Evaluation data shows that over 92% of delegates rate the training they received as good or excellent, with 53% rating it as excellent. Training delivery receives a high approval rating from staff, with 95% rating the trainer as supportive and responsive to the learner.

    The benefits to the Council have included Premier taking responsibility for a range of back office functions, including venue booking and production of Ml data, which was previously undertaken in house. The choice of providers that Premier has been able to offer has also helped the Council make savings, for example by delivering learning differently, shorter courses and using new providers who have brought fresh ideas and innovation to both learning content and delivery. In short- using the category buying and supply chain expertise of Premier Partnership to drive better value.

    In November 2017 the Council signed a new contract with Premier for two years under the ESPO 383 framework. They did this on the basis of the service received and the savings made. The internal business case put forward in OCC for the continued use of Premier estimated these savings to be in between 15% to 25% of the overall contract value, based on the cost to the Council of using alternative suppliers and undertaking the services provided by Premier in-house.

    Premier has been instrumental in ensuring Oxfordshire County Council deliver our Learning & Development Plan with minimal resources. They are very responsive to bespoke requirements and negate the need for me to spend a lot of time negotiating with suppliers on the planned activity. Premier has been efficient and helpful and dedicated to ensure Oxfordshire delivers a timely and professional service to all staff.

    Sarah Sutton
    Learning and Development Manager, Oxfordshire County Council

    You might also be interested in

    Post Office: Creating a business-wide training programme
    Post Office: Creating a business-wide training programme

    The Post Office wanted to create a business-wide training programme to ensure that their people managers are equipped to deliver business goals through effective management of their teams. They chose Premier Partnership and Walkgrove to assist in the design and development of the project.

    David Pearson
    Director
    Nov 24, 2021
    2 minutes
    Civil Service: Transformational Operational Delivery Profession (ODP) qualifications
    Civil Service: Transformational Operational Delivery Profession (ODP) qualifications

    Operational Delivery is the public face of the Civil Service, covering more than 70% of the organisation’s workforce. This is every official who works to support and protect UK citizens and businesses at home and abroad. Their roles range from processing visas or driving licence applications to checking passports, supporting citizens in court, managing prisoners, collecting taxes, and helping people find jobs.

    David Pearson
    Director
    Nov 24, 2021
    9 minutes
    HS2: Traffic Marshal training
    HS2: Traffic Marshal training

    The major Government-led HS2 project is a huge undertaking, and one that needs many hands to make light work. One such crucial role as HS2 unfolds is that of Traffic Marshals, who manage the safety of vehicles and pedestrians accessing the development sites.

    David Pearson
    Director
    Nov 24, 2021
    2 minutes