Assertiveness and Self-confidence | Premier Partnership

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Course Code: PP0001

Assertiveness and Self-confidence

From

£895.00

per course | exVAT | Prices may vary for existing customers

1 Day

12

Face-to-Face / Virtual Classroom

Course Information

Course Overview

To build an understanding of what assertiveness is and how to demonstrate both self-confidence and assertiveness at work.

Target Audience

All Staff

Learning Outcomes

  • An understanding of what assertiveness is and how it differs from passive, aggressive or passive-aggressive behaviours
  • Discussed the benefits of coming across assertively and confidently
  • Explored how to come across assertively in both our verbal and non-verbal communication
  • Shared some ideas for how to say “No” in a polite and professional way
  • Have practised how to use a structured approach to conveying our opinions and views confidently and succinctly
  • Assessment

    Qualitative assessment by Tutor.

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